Contact Us

We look forward to hearing from you! You may reach us by phone at (323) 655-2641 from 8:00 am to 4:30 pm Pacific Time, or by e-mail at

Please note that you must fill out the appropriate online repair or trade form and receive authorization from us before sending any pen, nib, or other item to us. We cannot guarantee the return of items sent without prior authorization. Please use the following shipping address:
717 N. Highland Ave., Loft #27
Los Angeles, CA 90038

Customer Service Hours:

Monday - Friday
8:00 am - 4:30 pm Pacific Standard Time
We are closed on weekends and U.S. federal holidays.

Please note that the above is a shipping address only - we do not have an open retail shop.

Email for Sales:
Email for Service:
Telephone: (323) 655-2641