If you have a question for us, please contact us via e-mail at firstname.lastname@example.org for the fastest possible response. You can also contact us by telephone at (323) 655-2641.
Please note that you must fill out the appropriate online repair or trade form and receive authorization from us before sending any pen, nib, or other item to us. We cannot guarantee the return of items sent without prior authorization. Please use the following shipping address:
717 N. Highland Ave., Loft #27
Los Angeles, CA 90038
Customer Service Hours:
Monday - Friday
8:00 am - 5:00 pm Pacific Standard Time
We are closed on weekends and U.S. federal holidays.
Please note that the above is a shipping address only - we do not have an open retail shop.
We have spam filters on our email. If you send a message and we don't reply, please try sending your message again or call us at the above telephone number.