We are both a discount
fountain pen, ink, and book retailer, as well as a pen
repair and nib customization shop. We ship within the
United States and internationally. To view a comprehensive
list of our services, please click
here.
NOTE:
Although we are an authorized Pelikan fountain pen dealer,
Pelikan's official repair facility is CHARTPAK.We
do customizations and repairs on their fountain pen
nibs only. We do not do repairs on Pelikan ball points,
roller balls, or pencils.
Pen/nib sale orders,
with or without customization, usually ship within 1
-2 days. US Customers have the choice of UPS Next
Day, 2nd Day, 3rd Day and Ground, as well as Postal
Priority and Air Mail (not recommended for pens). We
offer UPS Worldship, UPS Standard (to Canada), Global
Express, Global Priority, and regular Air Mail service
to our international customers. California residents,
and shipping addresses within the State of California,
are subject to 9.75% sales tax.
As it's been very busy
for John as of late, our queue for repair oders is running
more than six months out. We can expedite your
order, which turns the work around in 1-2 weeks from
the time it arrives in the shop. This RUSH ORDER option is available
for 100% of the cost.
For information on our
return policy, please click
here.
To place a sales order, or have a pen
repaired and/or customized, we will need the following
information in order to put together an invoice for
you:
1. Full Name
2. Shipping and billing addresses.
3. Telephone number.
What pen, with what size nib?
We also need your payment information.
Please call us at (323) 655-2641, or send, in 2-3 separate
emails, your Visa, MasterCard, Discover, or American
Express information including:
1. Complete Card Number
2. Expiration Date
3. CVV Code (3 or 4-digit code located on the back of
your card)
4. Name as it Appears on the Card
We never charge your card until after
the work’s been done and we’re ready to
send the pen home.
If you intend to send a check or money
order, please let us know.
We do accept PayPal. Our PayPal address
is: paypal@nibs.com. Please do not submit your payment
upon receipt of the invoice. Please first approve the
invoice with us. We ask for payment when the order is
ready to ship. We will be in touch via email or telephone
to let you know when it is ready to come home to you.
Only then will we ask for payment.
To achieve the best possible result,
we’re going to need more of your help.
Please take a minute and answer the following questions:
1. Do you use normal medium pressure
or a light touch when writing? Or do you press down
hard on a pen?
2. What kind of ink flow do you prefer?
Do you like a dry pen or a juicy ink flow, or somewhere
in between?
3. Are you left-handed? If you are a
Leftie, are you over-writer or under-writer? Check out
our Left-Handed Writers
Page. Which picture most resembles the way you put
pen to paper?
With all of this information, we will
be able to create an invoice to send for your approval.
For sales and general inquiries, please
contact us:
