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Shipping Check List
Unfortunately due to recent losses we can no longer insure, or guarantee, any package sent through the international Postal system. We can ship by uninsured Postal or UPS Worlship. We continue to offer shipment in the United States via Priority Mail and UPS Next Day, 2nd Day, 3rd Day and Ground.
 

Please include your information with the package:

  1. Name
  2. Address (we would prefer to ship to a business address if you have one. See E. below for more details.)
  3. Telephone, both day and evening if you can.
  4. email address
  5. return insurance value
  6. credit card information (with billing address)
  7. Special instructions. See below (B. D. G.)

 

  A. Please empty and flush all your pens before sending.
  B.

Instructions (we've been getting many packages with no identification or instructions {please don't depend on our memory} A note or a print out of e-mail correspondence is fine) Please be brief, but specific.

  C. Are your pens adequately wrapped and protected for shipping?
  D.

Please indicate clearly if you wish your work to be done as a RUSH with the rush fee.

  E. Please make sure your return address(es) are correct and complete. If you send us an incorrect zip code, or neglect to include an applicable Suite number, UPS, abiding by their new draconian policies, will charge us an additional $5-10 for an "address correction." We will need to pass this additional charge along to you, since we can no longer absorb them every month. Also, if you give us one address and then request UPS to "Re-Direct" the package to another address, they will charge us an additional $5-10 which we will need to pass along as well.
  F. If your pen needs a bladder, please either instal it yourself, before you send it or we will put one in for you here (charge $20). We need the filling system to be in operating condition to properly test the way the nib works.
  G. Please include a writing sample specifying your writing characteristics: Light, medium or heavy pressure? On a scale of 1-10 where 1 is DRY and 10 is a RIVER, what number(s) best indicate your ink flow preference? Right or left handed? {if left-handed,over-writer or under-writer? We have six photos on our Left-Hander's Page, which one comes closes to your writing style?}Also, let us know if you hold a pen in any unusual way (i.e., higher or lower than the usual 45-60 degree angle, twisting one way or the other more than "normal," etc.)

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